BrainStorm, Inc. - Since 1995, BrainStorm, Inc. has provided end-user software training and support services for some of the most well respected companies and government agencies worldwide. Our customized help desk offerings and our dedication to increasing user productivity through continued support and training have afforded us healthy and lasting client relationships. Whether you're seeking help desk support for proprietary systems or popular desktop applications, visit our website at www.BrainStormInc.com .

Caci International, Inc. provides the IT and network solutions needed to prevail in today's new era of defense, intelligence, and e-government. From Systems Integration and managed Network Solutions to Knowledge Management, Engineering, Simulation, and Information Assurance, we deliver the IT applications and infrastructures our federal customers use to improve communications and collaboration, secure the integrity of information systems and networks, enhance data collection and analysis, and increase efficiency and mission effectiveness. Our solutions lead the transformation of defense and intelligence, assure homeland security, enhance decision-making, and help government to work smarter, faster, and more responsively. CACI, a member of the Russell 2000 and S&P SmallCap 600 indices, provides dynamic careers for approximately 6,400 employees working in 90 offices in the U.S. and Europe. CACI is the IT provider for a networked world.

Cogent Solutions Inc. - At Cogent Solutions, we match technology solutions to business needs. We value our people, who are professional, competent and dedicated. We are a company that fosters teamwork, a stable environment and engineering excellence. Our services are customer-focused, state-of-the-art and best value. Cogent Solutions provide the latest information technology solutions and professional support services that are focused on:
* Program Management
* Technical Consulting Services
* COOP/Disaster Recovery
* Systems Integration
* Software Engineering/Development
* Help Desk Management

CompuCom Federal Systems - A world-class, nationally recognized, SCP Certified Enterprise Help Desk (EHD) fully equipped with high-quality resources, management and state-of-the-art technologies capable of cost-effectively fulfilling business support requirements. Three EHD service levels, that can be scaled to meet client requirements, are established to help clients maximize productivity and generate operational efficiencies by providing fast, effective access to problem resolution resources.

CrossTec - NetOpUSA - The award-winning NetOp software products help IT professionals, agencies and primes to securely provide superior support and training to users wherever they are. NetOp Remote Control is the industry's most secure remote support and network management tool. With NetOp Remote Control administrators can quickly solve problems, support users on multiple operating systems and keep their entire organization more productive and secure. NetOp School is a powerful combination of essential tools for interact ive PC based classroom, lab and virtual instruction. NetOp School enables instructors to monitor PC screens, broadcast real-time demos to users, work with trainees one-on-one, and more. CrossTec also offers advanced, hands-on, IT Security and Linux product training. All NetOp products are found on the GSA schedule and are 508, HIPAA and Hubzone compliant (pending).

E&E Enterprises Global, Inc. specializes in satellite communications systems; DirecWay broadband internet satellites, digital satellite television, INMARTSAT, IRIDIUM, VOIP, Wireless Networks, and Networking. E & E is a Value Added Reseller for Hughes Network Systems (HNS); Thrane & Thrane; TACHYON, Vista Satellite Communications and MCI, and offers any type of telecommunications solutions (voice, teleconferencing, OC3, data, network services, communications networks, cellular, etc.). We also specialize in IT Solutions and development of web-based and computer-based training products and programs. In addition, E & E sells computer hardware and software products. We also build Solar Powered Satellite Surveillance Systems.

Four Points Technology, LLC is a Service-Disabled Veteran Owned, Small Business dedicated to providing integrated products and services to the public sector. Four Points Technology offers proven solutions which support a variety of business initiatives specifically suited for government organizations. In addition to providing access to over 75 years of business and government related experience, working with Four Points Technology enables our government clients to fulfill their small business and Service-Disabled Veteran (SDV) purchasing goals (23% and 3% respectively) as mandated by the Veterans Benefits Act of 2003. By leveraging its well-established relationships with major vendors, suppliers, partners and manufacturers Four Points Technology provides affordable, customized solutions to meet our customer's unique objectives. Four Points Technology is committed to providing timely delivery and professional implementation of all offered solutions with outstanding customer service and support. (GSA Contract # GS-35F-0553P)

Goldmine Software - HEAT is simple, powerful, automatic call logging and tracking software for internal IT help desks supporting from 50-500 employees. Features include automatic ticket generation, automatic escalation of issues, and extensive analysis and reporting capabilities. Users in manufacturing, technology and service industries as well as educational and government organizations have chosen HEAT for its ease of use, out-of-the-box functionality and customizability. HEAT is rated No.1 in "product vision" by IT industry analysts the Gartner Group and META Group, Inc., and an independent survey found that 98% of current HEAT users would recommend HEAT to a peer. The new HEAT Service Optimization Suite (SOS) is a complete IT service and support system offering web access, knowledge management software, and automated asset management. HEAT is a division of GoldMine Software Corporation, the world's largest supplier of sales, marketing and customer support automation software for small to medium-size companies and divisions of large organizations.

LAA Technology Accessories is a service disabled veteran-owned business which sole focus is to provide high quality OEM technology accessories to the local, state and federal governments at the lowest possible price. Our goal is to help you save tax payer money. We offer everything from cables to servers, TVs, over a hundred types of toner and software.

MIR3, Inc. is the technology leader of Intelligent Notification solutions for enterprise-wide communications and business continuity. MIR3's products are based on a versatile, rules-based notification platform that streamlines the dissemination of time-urgent information to and from any communications device. MIR3 is a privately held company, headquartered in San Diego, California. The company's customers include Allstate, Belkin, County of Orange-California, Cushman & Wakefield, LA County Department of Health, Homeland Security's National Medical Response Team, and SunGard. The company licenses its Intelligent Notification platform to a growing network of business partners.

Spectrum Certification Solutions Inc. provides help desk services to meet specific requirements for application help, network/PC troubleshooting, commercial-off-the-shelf (COTS) software help, supporting electronic mail (E-mail), voice mail, and other telecommunications services; delivering help desk services at specified service levels.

The ReSource Network has been a leader in the training industry since 1991. We produce Quick Source guides widely used by both government and industry for software training. Our Quick Source guides are 8 1/2 X 11 inch tri-folds, which provide step-by-step instructions, short cuts, and tips on how to use popular software programs in a full color, user friendly format. We can provide you with a concise, easy to use guide for most software applications from Microsoft, Macintosh, Lotus, Adobe, Corel, and Novell. These guides are an excellent training and reference tool for new users, and provide a handy reference for more experienced users. Discover how our guides can make software training easier and help reduce calls from your end users! Visit our website to view a complete title listing, request free product samples, or download a sample PDF of any title.

Storactive, Inc. is the leader in continuous data protection (CDP) software for Windows PCs and Exchange Servers. The Company's flagship technology continuously backs up and manages enterprise and distributed data throughout its entire life cycle, even as changes occur.

Storactive LiveBackup provides real-time, CDP for distributed laptop, desktop and mobile PCs. It features fast and reliable file, system and disaster recovery tools and data compression for enterprise scalability.
* Provides transparent PC backup
* Facilitates self serve file recovery for end-users
* Protects laptop, mobile, and remote PCs even while roaming

The Tyonek Group offers customers world class IT Support Services, Hardware and Software, in conjunction with the easiest and fastest methods of getting the product or service to your door. Methods to purchase product or services include: USACE FIGHTER Contract (W912HZ-05-D-0013; GSA- SCHEDULE 70/ IT PROFESSIONAL SERVICES Contract (GS35F0430S; www.tyonekgroup.com); NEGOTIATED SOLE SOURCE AWARD. Tyonek offers a number of compelling 8(a) contract alternatives, including: FFP, T&M, CPFF and custom contracts tailored to meet your specific project needs. As an Alaska Native Corporation (ANC) Tyonek is eligible to receive any size contract and the resultant award cannot be protested. Working in tight collaboration with your user groups, we can jointly develop the statement of work, identify program milestones, and closely control costs.

UniPress Software, Inc. - FootPrints® is award-winning, 100% help desk and support software without high costs, programming and complex administration. Reduce support costs, improve workflow and speed up problem resolution using comprehensive issue tracking, automated tasks, knowledge management, customer self-service online, email management and web-based collaboration. FootPrints® deploys in a day. It's extremely easy-to-use, scale and customize. The FootPrints® product line includes FootPrints® and FootPrints® for Exchange, along with integrated dynamic asset management, access to contact records in existing LDAP-based directories (includes Microsoft Exchange 5.5 and Active Directory, change and configuration management and live eSupport modules. FootPrints® products are in use at corporate, government and educational organizations worldwide. Section 508 Compliant. GSA Schedule contract # GS-35F-0391L. American-owned UniPress Software, Inc. has served over 20,000 customers since 1983. Register for a guided FootPrints® walkthrough at www.unipress.com.

Winternals Software - The Administrator's Pak, our award-winning repair and recovery suite, addresses the problems that help desk and support staff face every day. Unbootable systems, lost passwords, and deleted data are just some of the issues that can be resolved with these products. The individual tools of the Administrator's Pak each have unique capabilities that, when combined, establish the most comprehensive repair and recovery suite on the Windows XP/2000/NT administration market. These tools can get your unbootable Windows machines up and running in a fraction of the time required for reinstallation, and without data loss or disruptions to daily business. You'll free up valuable time otherwise spent in mundane re-imaging or re-installation tasks. Click here for more information about the Administrator's Pak. Special GSA pricing is available. Click here for information about purchasing.